World Headquarter
ZXMOTO USA LLC
Tel/Fax: (626) 521-5763
Address: 19224 E Walnut Dr. N Unit B,City of Industry,CA 91748
E-mail: customerservice@zxmotoUSA.com
Website: www.zxmotoUSA.com
Hours of Operation: Monday through Friday 9:00am to 6:00pm (EST)

Canada Company/Warehouse
ZXMOTO CANADA LTD
Tel/Fax: (604) 600-2039
Address:8751 Francis Road,Richmond,BC V6Y1A8
E-mail: sunny@zxmotoUSA.com
Hours of Operation: Monday through Friday 9:00am to 6:00pm (EST)

General Info/Return Policy

ORDERS
Orders can be placed 24 hours a day, 7 days a week at www.zxmotousa.com
Orders placed before 3:00pm M-F will ship same day in most cases. Phone and fax orders are also welcome.

SHIPPING
All orders are shipped Fedex Ground or US Postal.
Requests for express service will be solely paid for by purchaser regardless of circumstances.

PAYMENT
We accept Visa, Mastercard, Discover American Express, Pay-Pal (confirmed addresses only) and money orders.
International orders may be required to do money transfers at ZXMOTO USA LLC discretion.

DROP SHIPPING
We do provide drop shipments for an additional fee of $5.00.
Shipping and Handling charges will apply from ZXMOTO USA LLC to the receiving customer.
Unless otherwise requested, invoices are not placed in drop shipment packages.
ZXMOTO USA LLC accepts no responsibility to claims where carrier service indicates delivery was made.
Signature required can be used when requested and paid for by ZXMOTO USA LLC customer.

PRICES
All prices are subject to change without notice.

MSRP
(Manufacturer Suggested Retail Price)/Retail prices – are to be used as a guide only.

LIMITED WARRANTY
ZXMOTO USA LLC makes no warranty whatsoever, expressed or implied, oral or written, to purchaser(s) including dealers, retailers, businesses, individuals, consumers or customers.
ZXMOTO USA LLC has no warranty of merchantability made to purchaser(s).

Please note the following regarding warranty claims:
Most all items ZXMOTO USA LLC sells at wholesale are warranted by the manufacturer under manufacturer’s limited warranty(s).
These items generally require manufacturer’s authorization before ZXMOTO USA LLC can issue credit or exchange.
We will make every reasonable attempt to gain this authorization from the manufacturer on the purchaser’s behalf.

Any items, shipped to us via common carrier, must be shipped “Pre-Paid”.

Any item, part of any item, or opened package returned under warranty that has obviously been abused, modified or used incorrectly will be returned to you, or disposed of with written consent, and no credit shall be issued.

If any item, or part of any item, must be sent to the manufacturer for inspection, you will be notified as soon as we are advised of the disposition.
Credit will be issued to your account once a warranty disposition is approved.

All Warranty claims will be forfeited if any product is modified from the original condition other than the condition when shipped by ZXMOTO USA LLC.
Such modifications include but are not limited to, cosmetic finishes such as paint, engravings or alterations.
If you are going to modify any product sold to you by ZXMOTO USA LLC
it is strongly suggested the product be test fitted and all hardware verified prior to conducting the modification and forfeiting the limited warranties.

RETURN POLICY
ZXMOTO USA LLC is unable to accept return or exchange of any merchandise, which was sold as discontinued or closeout merchandise.
Please refer to the following when filing for a return or exchange:

Goods may not be returned for credit or exchange without expressed written permission of ZXMOTO USA LLC management by assignment of a Return Authorization number (RA#).

Any and all goods returned and approved/accepted by ZXMOTO USA LLC management will be credited at your cost less 25% for restocking and handling charges, or exchanged at the value of the original invoice amount.

No goods will be approved/accepted for credit or exchange if not received within 180 days of original invoice date or if product or packaging is not in condition to be resold as original product.

All returned goods must be accompanied by the proper invoice number and assigned RA# before credit can be allowed.

Electronic products can only be returned for exchange.

INSTALLATION
ZXMOTO USA LLC strongly recommends that all our products be installed by a certified motorcycle mechanic with thorough knowledge of ZXMOTO USA LLC sold products.

Disclaimer
The names Honda, BMW, Ducati, Kawasaki, Suzuki, Triumph, Harley-Davidson, Yamaha and other trade name or symbol belonging to each respective corporation, company, entity or otherwise, are stated in this catalog for reference purposes only.
All OEM (Original Equipment Manufacturer) part numbers and/or model descriptions are also used as references only.
The products in this catalog are “after-market” (non OEM) replacement parts or accessories and have absolutely no relationship to the companies listed above.
All brand names, trademarks used in this catalog are the property of their respective holders.

Copyright 2014 by ZXMOTO USA LLC . All rights reserved.